Frequently Asked Questions

4u2p.uk is a platform that supports community-run public toilet facilities across Cornwall. We provide modern fundraising tools, promotion, and support to help local communities maintain essential facilities after the 2016 Cornwall Council closures.

4u2p.uk began from a conversation on Gorran Haven beach in August 2025. We realized how important these community-maintained facilities are and wanted to help other communities across Cornwall maintain their essential services using modern technology.

No, 4u2p.uk does not own or operate any facilities. We are a support platform that helps promote community-run facilities and provides modern fundraising tools. All facilities are owned and operated by their respective local communities, parish councils, or independent operators.

In 2016, Cornwall Council made the difficult decision to close a large number of public toilets across the county due to budget constraints, devolving management to local communities. This created immediate challenges for residents, visitors, and local businesses.

Communities across Cornwall stepped up remarkably. Parish councils, community groups, and volunteers organized to take over facility management, organize fundraising campaigns, coordinate cleaning and maintenance, and establish sustainable funding models.

Public toilets are essential infrastructure that make places accessible to everyone - families with children, elderly visitors, people with disabilities, and tourists. Without them, communities become less welcoming and accessible, affecting both quality of life and tourism.

Donations go directly to the facility operators (parish councils, community groups, etc.). We provide QR code technology that allows people to donate in as little as 30 seconds using their phone and Apple Pay, Google Pay, or card payments.

QR codes can be placed in shop windows, on restaurant menus, on elegant signage outside facilities, on local business websites, social media pages, and tourism websites. We help identify the most effective locations for maximum visibility.

Yes, all donations are processed through secure, industry-leading payment partners. We use the same security standards as major online retailers and banks to protect your payment information.

Gorran Haven is special to us - we've been visiting since 1995 and have witnessed firsthand how the community successfully maintained their facilities after 2016. It's a perfect example of what communities can achieve when they work together.

The Gorran Haven public toilets are managed by the local community with support from St Goran Parish Council. They've been successfully maintaining these essential facilities since taking over from Cornwall Council.

We provide modern fundraising tools, QR code donation systems, marketing support, professional design materials, and ongoing analytics. We help you reach more donors and make it easier for people to support your facilities.

It can be absolutely free to very little depending on your specific needs. Contact us for a free consultation to discuss your requirements.

Getting started is simple: 1) Free initial consultation, 2) Platform setup and QR code creation, 3) Launch support and training, 4) Ongoing success monitoring. Contact us through our contact page to begin the conversation.

People scan the QR code with their phone camera, which takes them to a mobile-optimized donation page. They can select an amount and pay instantly using Apple Pay, Google Pay, or any major card. The whole process takes about 30 seconds.

No, donors don't need to download anything. QR codes work with any modern smartphone camera, and the donation page works in any web browser. It's designed to be as simple and accessible as possible.

Yes, we provide detailed analytics including real-time donation tracking, visitor insights, campaign performance metrics, and monthly summary reports. This helps you understand your audience and optimize your fundraising efforts.

You can contact us through our contact form at /contact or email us directly at [email protected]. We aim to respond to all enquiries promptly.

No problem! Please get in touch using our contact form or email, and we'll be happy to answer any specific questions you have. We're always happy to help and learn what information would be useful to add to this FAQ section.